Education
George Mason University
Computer Science
Northern Virginia Community College
Computer Science
Gangneung-Wonju National University
Tourism Management
Certifications
TIPS103 Certificate
CodePath
Microsoft Office Specialist
Microsoft
Experience
Customer Service Representative
Burger Bar
- Provide exceptional customer service in a fast-paced restaurant environment
- Handle customer inquiries and maintain high customer satisfaction
Business Owner
Independent Business
- Managed client contracts and project deliverables
- Oversaw business operations and client relationships
Flooring Installation Specialist
Freelance
- Installed various flooring systems with attention to detail
- Coordinated with clients to ensure satisfaction
Server
Romano's Macaroni Grill
- Managed multiple tables efficiently in a high-volume restaurant
- Provided excellent customer service and maintained food quality standards
Signal Intelligence Specialist
Republic of Korea Army
- Managed secure data transfer systems
- Ensured confidential information security protocols
Customer Service Member
KCL Laboratories
- Coordinated KC certification test requests
- Managed client communications and documentation
